Management / Internet Invited Lecture

COMPETITIVE INTELLIGENCE INFORMATION MANAGEMENT AND INNOVATION IN SMALL TECHNOLOGY BASED COMPANIES

Stoyan Tanev, Department of Systems and Computer Engineering Carleton University, Ottawa, Ontario, Canada

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ABSTRACT

In this report we examine how (i) company type and (ii) the competititve intelligence information that small companies use to make decisions about innovation, affect their innovation performance. Our research is exploratory and contributes to the efforts of National Research Council Canada’s Industrial Research Assistance Program (IRAP) to enable its clients to better manage competitive intelligence information.

The research is anchored around three questions: Does company type affect innovation performance? Does the number of intelligence information topics used by companies to make new product, process, service and patent decisions affect their innovation performance? Does company type affect the relationship between the number of intelligence information topics used to make decisions and innovation performance?

We have studied how company type and the number of intelligence information topics small companies use to make new product, process, service and patent decisions affect the innovation performance of the Canadian companies funded by the IRAP. Innovation performance was measured by: the number of technologically new products introduced in the last three years; the number of technologically new manufacturing processes introduced in the last three years; the number of technologically new services introduced in the last three years.

The results obtained from examining data for 45 small new technology-based companies, specialized suppliers, and service companies suggest that: (i) the total number of intelligence information topics and the number of competitor related topics that IRAP funded companies use to make decisions about innovation are not related to the companies’ innovation performance; (ii) the number of industry-related topics is positively related to specialized suppliers’ new process innovation performance; (iii) the number of customer-related topics is positively related to new technology-based companies’ new process innovation performance, and (iv) the number of company-related topics is positively related to new technology-based companies’ new service innovation performance.

Representing Author:

Stoyan Tanev, University of Southern Denmark, Associate Professor (Odense, Denmark)

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DEDICATION:

SFM 2006 is dedicated to the memory of Professor Mark L. Katz on the 100 anniversary of his birth and the 60th anniversary of the Chair of Optics and Biomedical Physics founded by him in 1946 in Saratov State University.